CopeTract vs DocuSign CLM
DocuSign CLM has its fans - but does it have enough flexibility to scale with the modern business? Scroll down for a comparison, or hit the button to see for yourself.
Feature comparison
| Features | CopeTract | DocuSign CLM |
|---|---|---|
| Browser-native rich text editor | ✓ | ✓ |
| AI draft | ✓ | — |
| AI summarize | ✓ | — |
| AI redlining & review | ✓ | — |
| AI extract | ✓ | — |
| Unlimited templates | ✓ | ✓ |
| Conversational forms | ✓ | — |
| Approval workflows | ✓ | ✓ |
| Conditional logic | ✓ | — |
| Internal commenting | ✓ | ✓ |
| External negotiation | ✓ | ✓ |
| Native, binding eSignature & audit trail | ✓ | ✓ |
| Kanban dashboard | ✓ | — |
| Renewal reminders | ✓ | ✓ |
| Contract folders | ✓ | ✓ |
| Analytics | ✓ | ✓ |
| Dedicated customer success manager | ✓ | — |
| Single sign-on | ✓ | ✓ |
| Bulk actions | ✓ | — |
| Word add-on | ✓ | ✓ |
| Native Salesforce integration | ✓ | ✓ |
| Native HubSpot integration | ✓ | — |
| Native Zapier integration | ✓ | — |
| Native Workday integration | ✓ | — |
| Native Greenhouse integration | ✓ | — |
| Native Pipedrive integration | ✓ | — |
| Native Slack integration | ✓ | — |
| Native Google Drive integration | ✓ | ✓ |
| REST API & webhooks | ✓ | ✓ |
Does DocuSign CLM work for scaling businesses?
Electronic signature giant DocuSign bought SpringCM in 2018 and rebranded it as DocuSign CLM, to plug the gaps in its eSignature workflow and offer contract lifecycle management as an additional paid product for its customers.
DocuSign CLM has plenty of users. But does DocuSign CLM's clunky UI and lack of flexibility make it unfit for modern businesses?
This page explores the features, limitations and pricing of DocuSign CLM in comparison to CopeTract's AI contract collaboration platform.
DocuSign CLM limitations
DocuSign CLM is a widely recognized solution, largely because DocuSign is the household name for electronic signatures. But many of the legacy issues experienced by SpringCM users persist with DocuSign CLM, despite the acquisition. Let's run through a few of these now.
1. Inflexible template editor
DocuSign CLM's inflexible template editor makes the product unsuitable for businesses that need to create, customize and amend templates and workflows quickly and easily.
"We want more flexibility with the merge fields, specifically using 'if-then-else' logic to construct our templates more easily" - Verified DocuSign CLM user, G2
Instead, DocuSign CLM is better suited to larger companies with templates and workflows that are set in stone. This is because customizing templates and workflows is so complex in DocuSign CLM that their support team usually need to action these changes, which can take time.
This is distinct from CopeTract where these workflows are intuitive, flexible and easy to self-serve on. CopeTract users can create and update templates and workflows themselves in seconds - with no need to request external support.
2. Clunky and dated UI
Another common complaint about DocuSign CLM is that the product's user interface is clunky and unintuitive, which can make the tool difficult to adopt.
This is a significant problem for businesses that want to roll their contract management software out across the business and empower commercial teams to self-serve on contract creation.
"The interface is dated and inconsistent. Icons are the opposite of intuitive, the sync application is buggy and error-laden" - Verified DocuSign CLM user, G2
It also means that legal teams stick to the status quo and continue to use manual processes to manage their contracts. To truly drive adoption and build efficient contract workflows, you need a tool that's intuitive, seamless and easy to use.
3. Lengthy and expensive implementations
DocuSign CLM is also renowned for having lengthy and expensive implementations, likely due to the complexity of the tool and the fact that it was designed to serve enterprise customers.
DocuSign CLM's implementation period tends to be between 6 - 12 months long, requiring significant technical expertise on both sides before users can actually get to creating and signing contracts. This means it takes a long time for businesses using DocuSign CLM to gain value from the tool.
"The implementation partner that we were required to work with was a nightmare. It took a year longer than promised to 'launch' and then when it was done it still didn't work" - Verified DocuSign CLM user, G2
CopeTract, by comparison, offers 30-day implementation periods and leads the contract management category for fastest implementation and ease of support, according to independent reviews on G2. This makes CopeTract the preferred option for businesses that want to get to value quickly.
CopeTract benefits
Powerful legal AI
CopeTract's legal AI Assistant enables users to automate contract drafting. Contract owners can prompt the AI to draft full contracts or individual clauses in seconds, based on the information provided in their contract playbook and guardrails.
CopeTract's legal AI can also be used to automate the contract review and analysis process. This can be used to identify risks, summarize key clauses, and detect deviations from standard accepted terms.
Best-in-class user interface
Unlike DocuSign CLM, CopeTract was designed with ease of use and simplicity at its core, making it intuitive and user-friendly not just for legal teams, but for the colleagues they enable. Sales teams, HR teams, procurement teams, finance teams and more can self-serve on contracts from CopeTract's beautiful UI using a natural language Q&A flow.
This focus on user experience makes it easier for legal teams to get buy-in and to ensure adoption.
Collaborate on contracts in real time
CopeTract's contract platform enables teams to get to revenue faster by streamlining collaboration between legal and business teams.
CopeTract users can collaborate, comment and redline contracts in real time, all in one unified workspace. This removes the friction many businesses experience jumping between different files and tools to get contracts agreed.
CopeTract's flexible browser-native editor was built with collaboration in mind, giving teams the tools they need to create, review, negotiate, approve, sign and store contracts in one place.
Flexible and data-rich contract workflows
CopeTract's flexible editor was custom-built for contract generation and collaboration. CopeTract users can create contracts in seconds from templates in CopeTract, from integrated platforms, or just by using CopeTract's drag and drop feature to upload them.
These documents are also created as structured data, enabling you to instantly search, filter and report on your contracts - without needing to open them individually.
Do you require a custom plan?
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